Questions
Importer FAQ
The questions importers ask us most. For anything else, contact the Export Department.
Are you the producer?
Yes. Our own processing facility in Ait Melloul (Agadir region) presses, tests and packs every batch, so you buy direct from the producer with no middlemen.
How long have you been in business?
We have been producing and exporting since 2017.
What is your minimum order quantity (MOQ)?
From 50 L for bulk argan oil. For private label, from 100 to 500 units per product, depending on bottle, packaging and labelling.
Can I place a small trial order first?
Yes. Small trial orders at the minimum quantity are welcome.
Do you send samples?
Yes. Samples are free for verified B2B buyers; you pay only the shipping, usually by DHL or FedEx.
What packaging do you offer?
Bulk: 5 L, 10 L, 20 L and 25 L jerrycans, 200 L food-grade drums and 1000 L IBC tanks. Retail and private label: amber glass bottles in 15, 30, 50 and 100 ml, and pump and spray bottles in 100, 200 and 250 ml.
Which certificates do you have?
USDA Organic, ECOCERT (EU Organic) and Bio Maroc for our organic argan oil, plus ISO 22716 Cosmetics GMP. See the Certificates page.
Which documents come with a shipment?
Every shipment comes with a Certificate of Analysis (COA), a Safety Data Sheet (MSDS) and the organic certificates.
Can you handle shipping?
Yes. We export worldwide with DHL, FedEx and air or sea freight agents, door to door with customs support.
What are your payment terms?
Typically a 30–50% deposit at order and the balance before shipment, by bank transfer. A letter of credit is possible for container orders.
What is the lead time after an order?
Typically about 1–2 weeks for bulk oil and 3–4 weeks for private label.
Which Incoterms do you work with?
EXW Agadir, FOB Agadir, CIF or DAP, on request.
Export Department
Talk to the Export Department
Tell us the product, packaging and quantity you need. We reply with an offer and the documents for your market.
- WhatsApp (Export Department)
- +212 664 738 219
- Phone (Export Department)
- +212 664 738 219
- Email (Export Department)
- export@ardiargan.com
- Production
- Av Mokhtar Soussi, Temsia, Ait Melloul, Agadir region, Morocco